Privacy policy

This privacy policy explains how Principle Insolvency handles personal information. We are committed to protecting your privacy and to handling personal information in accordance with the Privacy Act 2020 and the information privacy principles (IPPs) set out in that Act.

Who we are and the scope of this policy

Principle Insolvency is an independent New Zealand insolvency and corporate restructuring practice. This policy applies to personal information we collect through our work and through this website, whether you are a client, a company director, a creditor, a debtor, an adviser, or simply a visitor to our site.

The nature of insolvency and restructuring work means we routinely handle sensitive financial information about companies and individuals. We recognise the importance of treating that information with care, and we apply the same standards across every engagement.

Principle Insolvency Limited Partnership operates as Principle Insolvency and is the agency responsible for personal information under the Privacy Act 2020. Its registered office is 57 Clyde Street, Whangarei 0110, New Zealand.

What personal information we collect

The personal information we collect depends on your relationship with us and the work we are engaged to do. It may include:

• contact and identification details, such as your name, postal and email addresses, and telephone numbers;
• information about your role, for example as a director, shareholder, secured or unsecured creditor, debtor, employee or professional adviser;
• financial information, including details of company accounts, assets, liabilities, transactions, claims and amounts owed or owing;
• correspondence and records of our dealings with you; and
• technical information collected automatically when you use this website, as described under cookies and analytics below.

Because of the work we do, the information we hold can be sensitive financial information about a person's or a company's affairs. We collect only what we reasonably need for the purpose at hand.

We usually collect personal information directly from you. Where it is necessary and lawful, we may also receive personal information from other sources connected with an engagement, such as company records, the directors and officers of a company, creditors and debtors, other advisers, and public registers.

Why we collect personal information and our lawful purposes

We collect personal information for lawful purposes connected with our work and the functions of the practice. Those purposes include taking and conducting insolvency and restructuring appointments, providing advice to directors, creditors and advisers, administering claims and distributions, meeting our professional and statutory obligations, communicating with you, and responding to enquiries made through this website.

We do not collect personal information unless it is for a lawful purpose connected with our functions or activities, and unless collection is necessary for that purpose.

How we tell you about collection

When we collect personal information directly from you, we will take reasonable steps to make sure you are aware of:

• the fact that information is being collected, and the purpose for which it is collected;
• the intended recipients of the information;
• the name and address of the agency collecting the information and the agency that will hold it;
• whether supplying the information is voluntary or required, and if required, the law under which it is required;
• the consequences, if any, of not supplying the information; and
• your right to request access to, and correction of, the information we hold about you.

In some circumstances, for example where information is required so that we can carry out a statutory function, not supplying it may mean we are unable to act for you or to complete a particular step in an engagement.

How we use and disclose personal information

We use personal information for the purposes for which it was collected, and for directly related purposes that you would reasonably expect. We do not use or disclose personal information for an unrelated purpose unless an exception under the Privacy Act 2020 applies, for example where you have authorised it or where the law requires or permits it.

Insolvency engagements involve disclosures that are inherent in the work and are often required by law. Depending on the engagement, we may disclose personal information to, or exchange it with, parties such as the Registrar of Companies, the Official Assignee and the Insolvency and Trustee Service, creditors and their representatives, the courts, and other regulators and statutory bodies. We may also disclose information to professional advisers we work with on an engagement.

You should also be aware that some information relating to insolvency appointments must by law appear on public registers, such as the Companies Register, and may therefore become publicly available. This is a normal and required feature of formal insolvency processes rather than a discretionary disclosure on our part.

Storage, security and retention

We take reasonable steps to keep personal information secure and to protect it against loss, unauthorised access, use, modification or disclosure. These steps include appropriate physical, electronic and procedural safeguards, and limiting access to those who need it for their work.

We keep personal information only for as long as it is needed for the purposes set out in this policy, or for as long as we are required to retain it to meet our professional, statutory and record-keeping obligations. When information is no longer needed and we are not required to keep it, we will take reasonable steps to dispose of it securely.

Information held or disclosed outside New Zealand

Some of the services and systems we use, such as cloud-based software and email, may store or process information on servers located outside New Zealand. Where personal information is disclosed to or held by a party overseas, we take reasonable steps to ensure it is subject to protections comparable to those under the Privacy Act 2020, consistent with the requirements that apply to cross-border disclosures.

Your right to access and correct your information

You have the right to ask us whether we hold personal information about you, to request access to that information, and to request correction of it if you believe it is wrong. If we are not able to make a correction you have asked for, you may ask us to attach a statement to the information noting the correction you sought.

We will respond to access and correction requests in accordance with the Privacy Act 2020. In some cases the Act allows or requires us to withhold information, for example where it relates to another person or where disclosure would breach a legal obligation. If we decline a request, we will tell you why.

Cookies and website analytics

This website may use cookies and similar technologies, and we may use analytics tools to understand how the site is used so that we can improve it. This information is generally aggregated and technical in nature. You can set your browser to refuse some or all cookies, or to alert you when cookies are being used, although some parts of the site may not work as intended if you do.

How to raise a privacy concern

If you have a question about this policy, wish to make an access or correction request, or have a concern about how we have handled your personal information, please contact our privacy officer, Rob Davies, using the details below. We will take your concern seriously and respond as soon as we reasonably can.

rob.davies@principleinsolvency.com, or by post to our registered office at 57 Clyde Street, Whangarei 0110, New Zealand, or by telephone on 0800 11 50 62.

If you are not satisfied with our response, you have the right to complain to the Office of the Privacy Commissioner. You can find out more, and make a complaint, at privacy.org.nz.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The current version will always be available on this page.

Questions about your privacy? Call us in confidence on 0800 11 50 62.

Last updated: July 2026